FAQ

FAQ

1. Where is Men At Work Services available?
  Currently, we’re just in Hyderabad. But it’s just the beginning and the expansion plan is in progress. Like us on Facebook to know where we are moving next.

2. Who are the Men At Work Services Pros?
  They are the trusted home service professionals who are already in your neighborhood, carefully hand-picked on the basis of their service quality. They also run a Men At Work Services app, which allows you to request a service either immediately or at a time more convenient for you.

3. How is it different?
 

Transparent: With Men At Work Services, you can review the ratings of the pros you pick before you actually pick them. Once you have decided on a specific pro who best suit your needs, pick the time slot, hit schedule and they will be notified.
Simple: You can now order a service in three simple steps as explained on the website, track your pro and get a receipt once the Job is done.


4. How are Men At Work Services Pros rated?
  We ask our customers to rate their pro after every service, and display the ratings for you to see. They must maintain an average three-star rating to stay recommended on Men At Work Services Private Limited.

5. Can I place a request without registering on your site?

  Yes, but we highly recommend that you register, to avail the offers and other benefits that a Men At Work Services member is entitled to.
6. What happens after I request the service? 
  Once the service providers accepts the job and is on his way, we notify you via SMS about the technician details .

7. How do I pay for the service?
  We accept all modes of payment. You can either pay through cash, debit card or a credit card.

8. Do I have to be at home when the pro come home?
  We highly recommend that you are present at Home when the pro comes. If that is not possible, we insist that any person appointed by you, be present during the service.

9. What does the price displayed on the website against the service Provider include?
  It is the basic charge for the pro to come home and complete the service. The actual price for the service shall be given after the pro visits your house. The basic charge shall be adjusted to the final quote.

10. What if the service provider doesn't reach on time? 
  We’ll try our best to ensure that never happens, and if for some reason it does, the service provider will inform you in advance. And then you could either reschedule or ask for a refund.

11. What happens if service provider breaks anything?
  Please refer to the terms and conditions mentioned on the website.  

12. What if I have to reschedule or cancel the appointment?
  We do understand if there are last minute changes. You may cancel or reschedule the appointment 3 hours before the scheduled time when the customer support calls you for reconfirmation.
13. Does it cost money to join Men At Work Services?
  Men At Work Services is more than just a review site. Our mission is to make it incredibly easy for you to hire remarkable local service provider or else you yourself can choose service provider. Our customer service team can match you with a highly-rated provider, schedule your job and manage follow up communication – saving you the time consuming work of hiring providers.

14. Can I write a review about provider?
  Sure, we’ll take an honest review however we can get it. But, we’re serious about maintaining the honesty and integrity of the List and we do not accept anonymous reviews.